Privacy Policy

Introduction

Cybersaviours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.cybersaviours.com, use our services, or interact with us.

By using our website, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Subscribe to our newsletter
• Request a quote or consultation
• Communicate with us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Message content

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Click patterns and scroll depth

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you requested information about our services
• Process and fulfill service requests
• Send newsletters and marketing communications (with your consent)
• Improve our website and services
• Analyze website usage and optimize user experience
• Detect and prevent fraud or security issues
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.

Analytics Services

• Google Analytics 4: Tracks website traffic and user behavior
• Microsoft Clarity: Records user sessions and creates heatmaps
• Meta Pixel: Tracks conversions from Facebook/Instagram ads
• LinkedIn Insight Tag: Tracks conversions from LinkedIn ads

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Object: Object to processing of your personal data

To exercise these rights, please contact us at info@cybersaviours.com

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and providing services:

• Email service providers (Resend)
• Analytics providers (Google, Microsoft)
• Advertising platforms (Meta, LinkedIn)
• Hosting providers

These third parties are obligated to protect your information and use it only for the purposes we specify.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.